member services


Imagine a world where employees (and dependents) had their benefit issues resolved without wasting critical time in the workday.

Imagine telling employees: they will not have to wrestle directly with carriers on issues ever again.

For our clients, this is the reality.

Our clients take full advantage of our exclusive Member Services Center to improve productivity and boost morale.

Employees get expert help with the system, reduce time spent during the workday resolving personal issues, and realize more value from their company-sponsored benefits.

  • In-house, Toll-free Member Services Call Center
  • Single Point of Contact for Employees and Dependents
  • Fast, Efficient Carrier Communication / Liaison
  • Quick, Professional Issue Resolution
  • Person-To-Person, Email, Fax, HIPAA-compliant Communication
  • Multi-Lingual
  • COBRA, HIPAA, Section 125, FSA, HRA, HSA, and other technical concerns
  • MSC Contact Information



www.intercaresolutions.com